Refund Policy

A single game purchase

The planned offering is one payment for the full two-season game. There is no recurring subscription to cancel. The free website preview does not create a purchase or a charge.

Requesting a refund

If something goes wrong with your purchase, contact [email protected]. Please make discretionary refund requests within 14 days of purchase and include your order reference, purchase email, and a brief description of the issue. Never include a password or full card details.

Requests are reviewed individually. Reasons to contact us include duplicate payments, missing game access, technical problems that prevent you from playing, or a product that materially differs from its description. We may offer troubleshooting where appropriate; this does not limit any right you have to a refund or another remedy. A change-of-mind request is not automatically guaranteed.

If Paddle processes your purchase

Paddle is our planned merchant of record, subject to approval and integration. For purchases it processes, you can also request assistance through your receipt or Paddle's buyer support. Its Refund Policy governs Paddle's handling of refunds alongside any applicable consumer rights and commitments made for your purchase.

Approved refunds are handled by the payment provider, generally to the original payment method. Your provider can confirm processing status and timing. Refunding a full-game purchase ends the paid access associated with that purchase.

Your legal rights remain

The 14-day request window does not shorten mandatory rights. If the law gives you cancellation rights or remedies for faulty, unavailable, or misdescribed digital content, those rights still apply. Rules about cancellation after immediate delivery of digital content depend on your location and any valid consent given at checkout. We do not treat a visit to this website as a waiver of those rights.

Need help before buying?

Email [email protected] with questions about supported devices, game content, or release status. You can also read the Terms of Service and Privacy Policy.